Shipping policy

1. Processing Time:

• All orders are processed and dispatched within 24 hours.
• Please note that processing times may extend during busy seasons.

2. Shipping Destinations:

• We deliver to European countries and select international locations. For detailed inquiries, please contact our customer support.

3. Tracking Information:

• After your order has shipped, you will receive tracking information automatically.

4. International Shipping:

• International orders may incur customs duties and taxes, which are the responsibility of the customer.
• Delivery times can vary, and delays may arise due to customs processes.

5. Lost or Stolen Packages:

• Mucaris is not liable for lost or stolen packages. Please verify that your shipping address is secure.

6. Order Changes:

• We are unable to modify orders once they have been processed or shipped. Please review your order carefully before confirming.

7. Shipping Holidays:

• No shipments will be made on holidays. Orders placed on these days will be processed on the following business day.

8. Contact Us:

• If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support. We appreciate your business and thank you for choosing Mucaris!