Everything you need to know before shopping with Mucaris.
Everything you need to know before shopping with Mucaris.
All orders are processed and dispatched within 24 hours. Delivery usually takes 3–7 business days, depending on your country and location.
Once your order has been dispatched, you will automatically receive your tracking information by email.
We accept returns on all orders within 14 days of delivery. If you are not fully satisfied with your purchase, you may request a return or exchange, provided the item is unworn, unwashed, and returned in its original condition and packaging.
To start a return, simply contact our customer service team and include your order number. We will guide you through the process step by step.
We hope this makes our return policy clear and your shopping experience easy and stress-free. For any questions or assistance, feel free to reach out — we are always happy to help.
Feel free to contact us with any questions whether through our contact form, on Instagram, or by email at info.mucaris@gmail.com. We’ll be happy to help you out.